V
Veltrum.io · Commerce orchestration platform

The operating system
for modern commerce.

Veltrum unifies your storefront, payments, logistics, marketing and customer experience tools — and deploys AI agents that own KPIs end-to-end. One platform. Every workflow. Always-on execution.

32+
Pre-built connectors
8
Specialised AI agents
99.9%
Platform uptime SLA
SOC 2
Type II certified
Why Veltrum

Your stack is excellent.
The gaps between it are not.

Every commerce team runs 6–10 best-in-class tools. Nobody owns the orchestration between them. This is what an average ops day looks like — until Veltrum.

08:00 — Logistics
23 orders RTO overnight. No alert. Ops manager pings customers and 3PL manually for 2 hours.
10:00 — Inventory
Bestseller out of stock. Listing still live on Shopify. ₹40K of orders lost before merchandising notices.
14:00 — Customer Experience
Return request from Instagram DM. CX agent logs into Return Prime, Shopify, Razorpay separately. 18-minute resolution time.
17:00 — Performance
Meta burning ₹8,000/day on a creative that's no longer converting. Attribution data sits in one tool, orders in another. Nobody connecting the two.
Your tools are best-in-class. The gap between them costs millions a year — in lost orders, manual labour, and missed signal. Veltrum closes that gap.
The Solution

Not another tool.
The orchestration layer.

Pre-built connectors to every commerce stack. AI agents that own functions. A canvas you control.

Connect any tool
Pre-built connectors to Shopify, WooCommerce, Meta, Google, Shiprocket, Delhivery, Razorpay, GoKwik, Return Prime — and 26 more. Any REST API works.
AI agents run it
Named agents own each function — CMO, CSO, Returns Manager, CX Manager. Each monitors KPIs and acts autonomously, with guardrails you set.
You stay in control
Drag-and-drop canvas. WBR & MBR auto-generated weekly. Every agent action logged with plain-language reasoning. Override anything, anytime.
Zapier connects. n8n automates. Veltrum operates.
32+ connectors live
Shopify
WooCommerce
Meta Ads
Google Ads
Shiprocket
Delhivery
Razorpay
GoKwik
Return Prime
Klaviyo
Wati
Gokwik
Instagram
Postman
Zoho
Unicommerce
Shopify
WooCommerce
Meta Ads
Google Ads
Shiprocket
Delhivery
Razorpay
GoKwik
Return Prime
Klaviyo
Wati
Gokwik
Instagram
Postman
Zoho
Unicommerce
Virtual Ops Team

Deploy AI agents that
own functions, not tasks.

Each agent has a defined charter, owns a set of KPIs, monitors its data sources 24/7, and acts within guardrails you set. Your team approves the strategic calls — the agent does the rest.

CMO
Aria
Marketing Operations
Active Owns ROAS · CTR
CSO
Vega
Supply Chain
Active Owns OTIF · NDR
RTN
Nova
Returns & Refunds
Active Owns Return rate
CX
Echo
Customer Experience
Active Owns CSAT · FRT
NDR
Atlas
NDR Resolution
Active Owns NDR recovery
ADS
Lumen
Performance Marketing
Active Owns CAC · MER
INV
Orion
Inventory & Demand
Active Owns Stock-out rate
FIN
Cipher
Finance & Reconciliation
Active Owns Settlement %
Agent Marketplace

Browse 32 agents.
Deploy them in one click.

Pick the AI agents your brand needs from our marketplace. Filter by department, performance, cost, or fit. Every agent comes pre-trained on commerce workflows and plugs into your existing stack on day one.

veltrum.io / workspace / agent-marketplace

Agent Marketplace

32 agents · 8 departments · 6 active in your org
Selected 2
Departments
All agents 32
Storefront 4
Marketing 6
Logistics 5
Finance 3
Customer Exp. 4
Returns 3
Inventory 4
Analytics 3
Status
In your org 6
Recommended 5
Sort Best fit for you ↑ Performance ↓ Cost Most popular Newest Showing 6 of 6
AR
In your org
Performance Marketing
Aria
Marketing
Runs & optimises Meta and Google ad campaigns. Monitors ROAS hourly, pauses underperformers, rotates creatives.
ROAS4.2x
CAC↓ ₹380
★★★★★ 4.9 · 3.2k
PR
In your org
Social & Community
Preet
Marketing
Manages Instagram, WhatsApp broadcasts, and organic social. Schedules posts, monitors engagement, handles DMs.
Posts/wk5
Engagement3.2%
★★★★★ 4.6 · 1.5k
TR
Recommended Popular
Influencer Operations
Tara
Marketing
Finds, outreaches and tracks influencer partnerships. Monitors post performance, calculates EMV, runs payouts.
Active collabs8
Avg EMV₹28k
★★★★★ 4.5 · 780
NS
Popular
Email & CRM
Nisha
Marketing
Owns email flows, segmentation, and CRM hygiene. Runs abandoned cart, welcome and post-purchase journeys.
Open rate28%
₹/email₹42
★★★★★ 4.7 · 1.1k
AR
Recommended Popular
WhatsApp Operations
Arun
Marketing
Owns all WhatsApp customer touchpoints — broadcast campaigns, transactional messages, support flows.
Open rate54%
CTR18%
★★★★★ 4.8 · 2.1k
RH
New
Attribution & Analytics
Rahul
Marketing
Deep-dives into ad attribution, creative fatigue and audience overlap. Surfaces what's working, kills what isn't.
Attribution acc.91%
Overlap ↓18%
★★★★☆ 4.4 · 560
Weekly & Monthly Business Reviews

Board-ready reports.
Auto-generated.

Every Sunday morning, agents publish their own performance review. Scorecards, KPI trends, action logs, and the top 3 priorities for next week — delivered to your leadership team automatically.

veltrum.io / workspace / weekly-review Auto · Sun 06:00
Week 17 · Apr 19–25, 2026
Generated by 8 agents · 1,847 actions · 14 escalations
GMV
₹1.42 Cr
▲ 18.4% WoW
RTO Rate
11.2%
▼ 3.1pp WoW
ROAS
4.8x
▲ 0.4x WoW
CX Resolved
94.6%
▲ 2.1pp WoW
Top 3 priorities for next week
1
Approve creative refresh — Aria flagged 3 ad sets with falling CTR. New variants drafted, awaiting approval.
2
Pune zone NDR fix — Atlas isolated a 19% NDR cluster. Recommend pausing COD for 6 PIN codes for 7 days.
3
Restock SKU-2284 — Orion: 9 days of inventory left at current velocity. PO drafted with vendor.
What Round 1 brands saw

The numbers from
the first 100.

Round 1 brands hit these results in their first 90 days. Round 2 spots are open for a limited window — and Founding-100 pricing is locked for life.

−42%
RTO & NDR rate
Atlas isolates failing PIN-codes, pauses COD, and renegotiates with carriers — autonomously.
+28%
Blended ROAS
Lumen rotates creatives, reallocates budget across Meta + Google, and pauses fatiguing ad sets.
−63%
CX response time
Echo handles tier-1 tickets across email, WhatsApp, Instagram, and chat — escalating only what's complex.
+19%
Recovered revenue
Orion catches stock-outs, abandoned carts, and broken funnels before they cost a single order.
40 hrs
Saved per week
Your ops team stops switching between 8 dashboards and starts running the business.
14 days
Time-to-value
From first connector to first agent in production. Most teams ship in under 2 weeks.
Integrations

Connects to every tool
your commerce team already uses.

32+ pre-built, production-grade connectors across storefronts, payments, logistics, marketing, customer experience, and analytics. Bring your existing stack — keep it.

Storefront
Shopify WooCommerce Magento BigCommerce
Payments
Razorpay GoKwik Cashfree Stripe
Logistics
Shiprocket Delhivery Blue Dart Ekart
Marketing
Meta Ads Google Ads Klaviyo Wati
Customer Experience
Return Prime Freshdesk Zendesk Gorgias
Operations & Analytics
Unicommerce Zoho Looker Snowflake
Don't see your tool? Any REST API works. Build a custom connector in under an hour with our SDK — or our integrations team will ship it for you.
Enterprise & Security

Built for the way
enterprise commerce works.

Role-based controls, full audit logs, region-pinned data, and a security posture your CISO will sign off on the first read.

SOC 2 Type II & ISO 27001
Independently audited security controls across the full stack. Annual third-party reviews, available on request.
SAML SSO & SCIM
Okta, Azure AD, Google Workspace. Role-based access control with custom permission sets per agent and workspace.
Region-pinned data
Choose where your data lives — India, EU, US. AES-256 at rest, TLS 1.3 in transit. Customer-managed encryption keys available.
Full audit log & reasoning
Every agent action, override, and approval is logged with plain-language reasoning. Stream to your SIEM. Immutable, exportable.
Guardrails & approval flows
Define what an agent can and can't do. Spend caps, allowlist actions, human-in-the-loop on anything above your threshold.
99.9% uptime SLA
Multi-region failover, real-time status page, and a dedicated solutions architect for every enterprise account.
Implementation

From kickoff to production
in under two weeks.

A dedicated solutions team partners with your ops, engineering, and security stakeholders to ship value quickly — without ripping out anything you already use.

Step 01
Day 1–2
Connect your stack
Plug in storefront, payments, logistics, ads, and CX tools via pre-built connectors. Zero engineering required for the standard stack.
Step 02
Day 3–6
Configure agents & guardrails
Pick the agents you need. Set KPI targets, spend caps, and approval thresholds. Define what runs autonomously vs. needs sign-off.
Step 03
Day 7–10
Pilot in shadow mode
Agents observe your live data and surface what they would have done — with reasoning. Your team validates the call quality before going live.
Step 04
Day 11+
Go live with WBR cadence
Switch agents to active. Weekly business reviews land in your leadership inbox every Sunday. Expand to more agents as confidence grows.
"We applied to the closed beta on a Friday and were live by the next Tuesday. Veltrum compressed three full-time ops roles into a system our leadership trusts. Within 60 days we recovered 18% of revenue we didn't know we were leaking."
VP
VP, Commerce Operations
Round 1 brand · $80M GMV · Mumbai
Live · brands applying right now
Round 2 · Closing soon

Apply for closed-beta
access.

We hand-pick every brand in the closed beta. If your team is the right fit, you'll hear from a founder within 48 hours of applying.

47
Spots left
284
Brands applied
14d 06h 42m
Round 2 closes
Apply on Agentic Commerce
60-second form · founder reviews each application · 48-hour decision